Create new appointment

1. Open the schedule and tap Add Appointment or Personal Event.

2. Select a client.

   In the new screen you can choose a client from the full Client List, from client groups, using the search function, or by adding one manually or from your phone contacts. On the same screen, you can manage your client database - add new clients, create/delete client groups, edit group discounts, and copy client contacts to your phone.

3. Select the staffer who will be providing the service.

4. Select the service (and product).

   You can select multiple products and services. Services and products can be selected from the salon’s price list or newly created. If a client has already booked at your salon, you can also select services and products for this client’s booking from the Prior Appointments list. Please note that if you have made changes to the salon’s price list, then services with the changed prices will have to be selected from the price list, not from the Prior Appointments list.

5. Set up the date and start time of the appointment.

   If you have not already selected the date of a new appointment, tap on Date and select the day via the Calendar or Available Time Slots. After selecting the date, tap on Start time and set up when the appointment will begin.

6. An appointment’s duration is entered automatically after a service is selected.

   If necessary, you can lengthen or shorten the duration of the appointment.

7. Add a break after the appointment.

   If you have already set up a break after an appointment for the staffer under Settings → Online Booking Settings or on the staffer’s profile, the break will be automatically entered after the service is selected. You can lengthen or shorten it if desired.

8. You can add a discount to services.

   If your salon has clients you have set up with personal or group discounts, those discounts will be added automatically when those clients book. If necessary, you can select No discounts under the Discount button.

9. Add a sum of a deposit manually if the client has paid it. The discount will be counted when the total cost is calculated.

   • The Services Cost field includes the total cost of all services you have added to the appointment.
   • The Total Cost field includes the total cost of all services you have added to the appointment with applied discounts.
   • The Total field includes the cost of all services you have added to the appointment with applied discounts and deposits.

10. Configure client reminders.

You can turn client reminders on and off, configure the times when they are sent, or add new reminders. If you have already set up Client Reminders under Settings → Client Reminders & Notifications → Text Reminders Templates → Reminder, then you don’t need to do it when creating a new appointment.

11. Add a note if necessary.

12. Tap Done.

The appointment you have created will appear on the salon’s schedule and the staffer’s schedule in their Masters Pro app. If you have activated New Appointment notifications, then immediately after an appointment is created and confirmed by a staffer, the salon app will offer you to send the client a text about the new booking.

If necessary, you can edit the appointment by opening it in the schedule and tapping on Edit in the top right corner.

💡 You can change the total cost of the service without exiting appointment edit mode. Just open it in the schedule and tap Total cost.